Privacy Policy

Last updated: February 10, 2025

Introduction

Welcome to www.buenapart.com, the website of Buenapart Servicios Inmobiliarios S.L. (“Buenapart”, “we”, “our”, or “us”). We are committed to protecting your personal data and handling it with transparency, in compliance with the General Data Protection Regulation (GDPR) and Spanish law.

This privacy policy explains what data we collect, how we use it, and your rights regarding your personal information.

Data We Collect

We only collect information that you voluntarily provide through our website, mainly via our contact form. The data we may collect includes:

First and last name
Email address
Phone number
Description of your real estate project

We also use cookies to enhance your user experience (see Section 9).

Purpose of Data Processing

The information collected is used exclusively to:

Respond to your inquiries and contact you regarding our services.
Conduct marketing analysis to improve our services and website.
We do not share your data with third parties unless you explicitly request it.

Legal Basis for Data Processing

We process your personal data based on the following legal grounds:

Your consent: By submitting a contact form, you agree that we may use your data to respond to you.
Our legitimate interest: Analyzing website interactions helps us optimize our services and communication.

Data Storage and Security

Your data is stored on our web hosting provider and forwarded to our email address info@buenapart.com. We implement security measures such as two-factor authentication for our emails to prevent unauthorized access.

Data Retention Period

We retain your personal data only as long as necessary to respond to your request and manage our business relationship. You can request the deletion of your data at any time by contacting info@buenapart.com.

Your Rights

Under the GDPR, you have the following rights concerning your personal data:

Right of access: Obtain a copy of the data we hold about you.
Right to rectification: Request corrections to inaccurate data.
Right to erasure: Request deletion of your data.
Right to object and restrict processing: Limit or oppose the use of your data.
Right to data portability: Receive your data in a structured format.

You can exercise these rights by contacting info@buenapart.com.

International Data Transfers

We do not transfer your data outside the European Union, except when necessary for third-party services (e.g., Holded for invoicing). In such cases, we ensure that these services comply with applicable regulations.

Contact Information

For any questions regarding data protection, please contact us at: 📧 info@buenapart.com

Complaints to the Data Protection Authority

If you believe that your personal data is not being handled in compliance with applicable regulations, you have the right to file a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos – AEPD):

Website: www.aepd.es

Postal address: C/ Jorge Juan, 6, 28001 Madrid, Spain

Phone number: +34 912 663 517